Terms and Conditions

Terms & Conditions

Welcome to MoodHaus. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

Throughout the website, the terms “we”, “us”, and “our” refer to MoodHaus. By visiting our site and/or purchasing from us, you engage in our service and agree to these Terms & Conditions.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

2. Online Store Terms

By using this website, you confirm that:

You are at least the age of majority in your country or region
You will not use our products for any illegal or unauthorized purpose
You will not violate any applicable laws or regulations

Any breach of these Terms may result in termination of service.

3. Product Information

We aim to display product descriptions, specifications, and images as accurately as possible. However:

Colours may appear slightly different depending on screen settings
Product packaging may vary
Minor specification changes may occur from suppliers

MoodHaus reserves the right to modify or discontinue products at any time without notice.

4. Pricing & Payments

All prices are listed in your selected currency unless stated otherwise.

We reserve the right to:

Change pricing without notice
Refuse or cancel orders if pricing errors occur
Limit quantities purchased per order

Payments are securely processed through trusted third-party payment providers.

5. Shipping & Delivery

Orders typically require:

1–2 business days processing time
5–7 business days estimated delivery time

Delivery times are estimates and may vary due to:

Courier delays
Customs processing
Seasonal demand
External disruptions outside our control

MoodHaus is not responsible for delays once orders have been dispatched.

6. Returns & Refunds

Please review our Refund & Return Policy for detailed information regarding:

Return eligibility
Refund processing
Damaged or incorrect items
Order cancellations

7. Intellectual Property

All content on this website including:

logos,
branding,
images,
graphics,
product descriptions,
and website design

is the property of MoodHaus and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

MoodHaus shall not be liable for:

indirect or incidental damages,
loss of profits,
delays,
or issues arising from product misuse or external delivery services.

Products must be used according to manufacturer instructions and safety guidance.

9. Third-Party Services

We may use third-party services for:

payments,
shipping,
analytics,
or customer support.

We are not responsible for third-party platform interruptions or issues outside our control.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information necessary to process orders and improve customer experience.