Shipping Policy

Welcome to MoodHaus. We’re committed to delivering your order as quickly and smoothly as possible while ensuring every product meets our quality standards.

Processing Times

Orders are typically processed within 1–2 business days.

Please note:

Processing times may vary during busy periods, holidays, or promotional events.
Certain products may require additional preparation time before dispatch.

Once your order has been processed, you will receive a shipping confirmation email with tracking information where available.

Delivery Times

We aim to deliver orders within:

United Kingdom

Estimated Delivery: 5–7 business days

International Orders

Delivery times may vary depending on the destination country and local courier services.

Please note that delivery estimates are not guaranteed and may occasionally be affected by:

Customs delays
Courier disruptions
Severe weather conditions
High seasonal demand

Tracking Information

Tracking details will be provided once your order has been dispatched. Please allow up to 48 hours for tracking updates to appear.

Incorrect Address Information

Please ensure all shipping information is entered correctly at checkout. MoodHaus is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.